Shipping & Returns
At Bagsexperts, we prioritize seamless delivery and hassle-free returns to ensure your experience with our luxury handbags is as exceptional as our products.
Global Shipping Solutions
We partner with trusted logistics providers to deliver your orders swiftly and securely, wherever you are:
- Fast & Reliable Delivery: Most orders are processed within 1–3 business days and shipped via expedited services (e.g., DHL, FedEx).
- Free Standard Shipping: Enjoy complimentary shipping on all orders over $1 .
- Real-Time Tracking: Monitor your package’s journey from our workshop to your doorstep through automated email updates.
- Customs & Duties: International shipments may incur taxes or import fees, which are the customer’s responsibility. We recommend checking local regulations before ordering.
Delivery Times:
- Domestic: 3–5 business days
- International: 5–10 business days (varies by destination)
Easy Returns & Exchanges
Your satisfaction is our priority. If an item doesn’t meet your expectations, we offer a 30-day return window:
- Eligibility: Items must be unused, in original packaging, and accompanied by proof of purchase.
- Initiate a Return: Contact our Customer Care team at [email protected] to request a return authorization.
- Free Return Shipping: For U.S. orders, we provide a prepaid return label. International customers receive a shipping credit upon return approval.
- Refunds & Exchanges: Processed within 5 business days of receiving your return. Refunds are issued to your original payment method; exchanges are prioritized for swift handling.
Note: Final sale items (e.g., limited-edition collections) are non-returnable unless damaged or defective.
Damaged or Defective Items
We rigorously inspect every handbag before shipment. If you receive a damaged or defective product:
- Contact us within 7 days of delivery.
- Provide photos of the issue and your order number.
- We’ll arrange a free return and expedite a replacement or full refund.
Sustainability in Shipping
Aligned with our eco-conscious ethos, we minimize environmental impact through:
- Recyclable Packaging: Handbags are shipped in FSC-certified boxes with biodegradable tissue paper and filler.
- Carbon-Neutral Shipping: We offset 100% of emissions from deliveries via partnerships with Sustainability Organization.
Need Assistance?
Our dedicated team is here to help:
- Email: [email protected]
- Phone: 1-614-7379354 Mon–Fri, 9 AM–6 PM
Explore our collections and shop with confidence, knowing Bagsexperts stands behind every stitch, shipment, and smile.